Error code i2501 is a very annoying problem you face when you try to make a payment on the gaming platform Square Enix. and there are 4 methods by which you can fix this error. Those are –
- Disabling proxies and VPN
- Making the payment using a smartphone
- Waiting for a whole 24 hours
- Contact customer care
Games like Final Fantasy, Tomb Raider, and Shadow are games that are published on the platform Square Enix. Gamers who use Square Enix in the region of Asia and the Middle East face this error the most.
If you encounter this error, then check the payment information that you put on Square Enix because this error occurs when a person gives incorrect payment information.
Let me discuss this topic in detail and give you all the steps for performing the methods to solve this error.
Let’s start!
What Causes The Error ‘i2501’
Error code i2501 occurs for a couple of reasons. As I have said before, incorrect payment information put on the platform Square Enix is one of the main reasons behind this error.
Apart from that, a slow internet connection also can trigger this error to happen. Let me discuss the reasons in detail.
- If you registered a debit or credit card that was issued to you in a country where you are not physically present at the time of registering the card, then this error can occur.
- Enabled proxies or VPNs can also trigger this error on Square Enix.
- If you have attempted a payment twice a day and failed each time, then this error can occur. If this happens, then Square Enix will lock your card for a time period ranging between 24 hours to 30 days.
- If your bank has blocked you from making any online payment, then this error can occur.
- There is not enough money in your bank account to complete the payment.
So, these are the reasons behind this annoying error. Now let me give you the solutions to it.
How To Fix Error Code: i2501
I have given you 4 methods to solve this error. Now I am going to explain them and give you the steps of them.
1. Disabling Proxies And VPN
The anti-scam system of the platform Square Enix is programmed to block any kind of Proxies or VPNs in order to prevent any scam.
That is why if you are trying to make your payment with an active VPN or Proxy, then you may face this error. So if you do want not to see this error on your screen, then disable your active VPN or Proxy.
2. Making The Payment Using A Smartphone
If you are seeing this error on your computer, then try to make the payment from your smartphone. It might seem very peculiar because most of the time the IP address and the payment details remain the same, but it is observed that this trick works sometimes!
But it will be better to use a different internet connection just to change the Internet Service Provider to be extra careful.
3. Waiting For A Whole Of 24 Hours
If the above-mentioned methods fail, then do not try again and wait for at least 24 hours. Because the platform Square Enix has a great anti-fool system that blocks any card if payment has been declined from it more than 2 times.
So do not try more than 2 times, unless you want your card getting blocked for 24 hours to 30 days.
4. Contacting Customer Care
And if all the above-mentioned methods fail, then you have only one last option. Take your phone, dial the customer care number of Square Enix, and depict your problem.
Let them handle this for you. Unless your card is blocked or your bank is not permitting your card to make online payments, then can solve this problem for you.
So these are the four methods by which you can solve this error.
Frequently Asked Questions
1. What is error i2501?
Error code i2501 is an error that you face when you try to make a payment using a debit or credit card, especially from the regions of Asia and the Middle East. but there are some other reasons behind this too, those are –
- If you registered a debit or credit card that was issued to you in a country where you are not physically present at the time of registering the card, then this error can occur.
- Enabled proxies or VPNs can also trigger this error on Square Enix.
- If you have attempted a payment twice a day and failed each time, then this error can occur. If this happens, then Square Enix will lock your card for a time period ranging between 24 hours to 30 days.
- If your bank has blocked you from making any online payment, then this error can occur.
- There is not enough money in your bank account to complete the payment.
2. How do I contact Square Enix support?
You can either go to the official support website of Square Enix, or you can call the number of the customer care service of the gaming platform Square Enix.
Conclusion
The gaming platform Square Enix is very popular as millions of gamers use this platform to play games every day. But just like all other online platforms, this Square Enix gaming platform also has some disadvantages.
One of them is the error code i2501. And as many gamers face this error while making payments to Square Enix, they search for a solution on the internet. And this triggered me to write this article where I discussed the methods along with the steps to perform them in order to solve this error.
I hope if you read this article, you will be able to solve this error easily on your own. All the best and happy gaming!
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